Zero Missed Shifts. Zero Coordinator Panic
Haven predicts caregiver call-outs before they happen and automatically backfills open shifts in under 3 minutes
Automated Reliability for Home Care Agencies
Everything you need to guarantee caregiver attendance without manual phone tag
Pre-Shift Signal Detection
Identify unconfirmed shifts 90 minutes early
Automated SMS micro-check-ins require zero app downloads
Transit time calculation based on caregiver real-time location
Predictive delay warnings sent directly to dashboard
Instant Shift Backfilling
Fill dropped visits in 3 minutes
Cascading notification tiers to off-duty caregivers
Dynamic micro-bounties incentivize urgent coverage
Automated client updates prevent service calls
Caregiver Merit System
Reward reliability and eliminate flaking
Automated attendance scoring and streak tracking
Priority scheduling for top-tier performers
Transparent reliability records for monthly reviews
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Shift Fulfillment Rate
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Avg Time to Backfill
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Hours Saved Weekly
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Unbilled Hours Recovered
FAQ
No. Haven operates entirely via standard SMS text messaging. Caregivers respond with simple 1-tap links or 1-word text answers without needing logins or smart apps.
Haven syncs seamlessly with major EHR and scheduling tools including WellSky, AxisCare, and AlayaCare in less than 15 minutes.
If an automated backfill is not accepted within 10 minutes, Haven escalates an instant push alert to your designated on-call supervisor with pre-selected emergency matches.
Up and Running in 3 Simple Steps
Eliminate shift drops and streamline agency logistics in less than an hour
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Step 1: Sync Your Agency Roster
Connect your current scheduling software or upload your caregiver list via CSV in minutes.
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Step 2: Configure Backfill Bounties
Set automated emergency bonuses and notification cascades based on caregiver proximity.
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Step 3: Put Reliability on Autopilot
Sit back while Haven monitors attendance and automatically replaces no-show caregivers.